Articles on: Account Settings

How to Authorize a Custom Domain

Using Parcy, you can authorize your own custom domain for sending emails and event pages. In this article, you will learn how to host your event pages or send emails on whatever domain you choose.

Add New Domain

On your main event dashboard, select settings over on the left-hand side of the screen. There, click on the Domains Authentication tab.

Click the green button stating, "Add New Domain". You are redirected to a pop-up form that asks you to insert your domain here. Do not include any www or http://www in the field. The domain you choose needs to match the domain of your FROM email address you are sending out. Once you type in your domain, click "Add Domain".

After that, the status shows "not verified" because you have to prove that you have access to this domain. First, click on the domain within Parcy and copy the values shown into your domain hosting websites. Tip: If unsure, ask your IT team for assistance!

Once it has been confirmed that you or your team has entered the values into your DNS records, click "Verify Domain". This then triggers a process where Parcy tests the fields on the DNS side to make sure that they have been entered correctly and that you have authority. Eventually, you will see a green "verified" next to your domain name.

You now have the ability to use your custom domain for emails and event pages.. 😄

Updated on: 03/05/2023

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